Everything we have written on strategy

In House IT or an Outside Provider
We sell the outsourced option, so read this knowing that. Both arrangements work and both fail. Here is what actually decides which one suits your business.
9 min read

Building an IT Budget You Can Defend
Most of next year is already committed and nobody has written it down. Start with the renewal dates, then go and find the project the business promised without telling you.
10 min read

What It Costs You When Your Site Goes Down
Lost sales is the easy number and usually the smallest one. The costs that actually hurt never make it into the incident report.
7 min read

The Software Your Team Bought Without Telling You
Every unapproved tool in your business is a requirement somebody could not get met. Read the list as feedback, not as a discipline problem, and bring the good ones in properly.
9 min read

How to Build a Three Year IT Plan
A roadmap is not a wish list with dates on it. It is an order of decisions, arranged so that each one makes the next one cheaper.
9 min read

Changing IT Providers Without Breaking Anything
Find out what you own before you give notice. This is written so it would be useful to somebody leaving us, because a handover you cannot describe is not one you should offer.
10 min read
Other things we write about
Tell Us What You Need Built Or Fixed
Write down what you are dealing with, in your own words. We will tell you whether it is work we do and what it would take.
What You Get
- Scope agreed before we start
- One team, not three suppliers
- You own the code and the accounts
- Plain answers about cost
- Support after it goes live
- Work you can hand to someone else
What Happens Next
- 1We call you at a time that suits you
- 2We ask what you have now and what is going wrong
- 3We send back a scope and a price
Tell Us About Your Project
Every enquiry gets a reply within one working day.
