Short, practical sessions run by the engineers who do the work. We run them online for your team, at a time that suits you, and none of them is a product demonstration in disguise.
Each one runs online for your own team rather than for a room of strangers. Tell us the topic and roughly how many people are joining, and we will find a time. Ask us anything about your own setup while we are in there.
45minRun on request · Online
We open your own site while you watch and go through what is actually making it slow. Photographs nobody resized. Code that has to finish loading before a single word appears. A server on the other side of the world from your customers. You leave with a short list in the order worth doing it, and you can hand that list to anyone.
60minRun on request · Online
Who holds admin rights and why. What is reachable from the internet on purpose, and what is reachable by accident. What happens to somebody's login on the day they leave. We work through the checks in the order an attacker would try them, and you can stop us at any point to ask about your own setup.
90minRun on request · Online
Bring one system you are thinking of moving. We work out what it talks to, what has to move with it, what it will cost to run once it is there, and how you would put it back if the move goes badly. Bring the person who knows the system, not only the person paying for the move.
Shorter and narrower. Take one on its own or add it to a longer session. Each is written for a particular job, so pick the row that matches yours. Two people is a fine number for any of them.
For owners
Online · 30 minutes
Hosting, the domain, the certificate, backups, updates and the person who fixes it at nine on a Saturday. What each one is for, roughly what it is worth paying, and what breaks first when you stop paying for it.
For office teams
Online · 30 minutes
A backup nobody has ever restored is a guess. We show what a real restore test looks like, what it proves that a green tick does not, and how long yours would take on the day you need it.
For IT managers
Online · 45 minutes
Who decides this is an incident. Who talks to customers. What not to touch, because tidying up destroys the evidence that answers how far it went. We run a short exercise on a scenario you pick.
For product owners
Online · 45 minutes
Two quotes for the same job can differ by a factor of three, and usually the brief is why. We go through what to write down, what to leave open on purpose, and which questions to expect back.
For finance teams
Online · 30 minutes
What you are paying for in a licence, a support retainer and a change request. Which of the three grows quietly, what a renewal is allowed to do to your price, and what to ask before you sign the next one.
For support teams
Online · 45 minutes
Most support queues are three or four problems wearing different clothes. We go through how to find them in your own ticket history and how to work out which one is worth fixing properly.
Write down what you are dealing with, in your own words. We will tell you whether it is work we do and what it would take.
Every enquiry gets a reply within one working day.
